Engagement Terms

1. Scope of services

Depending on the plan you subscribe to and the information you provide, the accounting services may include:

• monthly bookkeeping and maintenance of your accounting records;
• preparation and filing of value added tax (VAT) returns;
• payroll calculations and related declarations;
• preparation and filing of the annual report for an Estonian private limited company (OÜ); and
• supporting anti-money-laundering (AML), know-your-customer (KYC) and related compliance tasks where they apply to your business.

The services are delivered digitally through our web application. The exact scope for your business is determined by your plan and by any further terms we agree with you.

2. What is not included

Unless we expressly agree otherwise in writing, the services do not include a statutory audit, legal advice, investment or financial advice, tax planning beyond routine compliance filings, representation in disputes with authorities, business valuations, or the detection of fraud or error that a review of the kind described here would not reveal.

Where a matter requires an independent legal opinion, specialist tax advice, or a statutory audit, we will tell you so that you can obtain it.

3. Your responsibilities

The quality and timeliness of the work depend on you. You agree to:

• provide accurate, complete and up-to-date information about your business, its owners and its activities;
• deliver the documents and data we need (such as invoices, bank statements and payroll details) in good time before the relevant filing deadlines;
• review the returns, reports and filings we prepare, and approve them or tell us promptly if anything is wrong; and
• tell us promptly about changes that affect your accounting or compliance position, such as changes in ownership, activities, or place of business.

You remain responsible for your business's records and for the returns and reports filed on its behalf, which are prepared on the basis of the information you give us.

4. How we work and our professional standards

We perform the services with reasonable skill and care, using qualified accountants and modern software. We act on the information you give us and keep you informed of the filings we make on your behalf.

The services support your compliance but do not by themselves constitute legal, tax or audit advice.

5. Reliance on your information

We rely on the information and documents you provide and, unless we have expressly agreed to do so, we do not independently verify or audit them. We are not responsible for consequences, including penalties, interest or late-filing charges, that arise from information or documents that are inaccurate, incomplete, or provided too late for us to meet a deadline.

6. Deadlines

Statutory deadlines are fixed by law. We will work to meet them provided you deliver the necessary information and approvals in good time. If information or approval reaches us too late to prepare and file properly before a deadline, we are not responsible for a resulting late filing.

7. Client due diligence (KYC / KYB)

Before we begin work, and from time to time afterwards, we may need to verify your identity, the identity of your representatives, and your business and its beneficial owners, and to ask for supporting documents. We do this to meet our own compliance obligations and to decide whether we can provide the services.

You agree to provide the information and documents we reasonably request for this purpose, and to keep them current. We may decline to start, may pause, or may end the services if the required information is not provided, if we are unable to complete our checks, or where we are required to do so by law.

These checks are part of what opens the Service to you: until our staff have approved both your identity and your company, and have confirmed that the person who registered the company is entitled to act for it - as a board member confirmed against the business registry, or through a signed authorization that we review - you can sign in and prepare drafts but you cannot issue invoices from the Service. Companies approved before the entitlement confirmation was introduced keep their approval. Approval is necessary but not sufficient - issuing also requires that the company carries the bank account details that are printed on the invoice, which you record in the application. A decision is reversible - an approval can be suspended or withdrawn, and a suspension can be lifted - and we record who decided, when, and on what basis. Because these checks are performed on a specific legal entity, changing your company's verified business details (name, registration number, VAT number or legal address) returns that company to verification automatically, and issuing is paused until it is approved again.

8. Communication

We communicate with you mainly through the Service and by email, using the contact details associated with your account. You are responsible for keeping those details current and for the actions of the people you authorise to use the Service on your behalf.

9. Fees

The fees for the services are the plan fees set out in the Terms of Service and in the plan you subscribe to. Any work outside the scope of your plan is subject to separate terms that we agree with you in advance.

10. Confidentiality and data protection

We treat your business information as confidential and handle personal data in accordance with our Privacy Policy and, where we process personal data on your behalf, our Data Processing Agreement.

11. Liability

Our liability in connection with the services is subject to the limitations and exclusions of liability set out in the Terms of Service. Nothing in these Engagement Terms excludes any liability that cannot be excluded under applicable law.

12. Term and ending the engagement

The engagement continues while your Subscription is active. You may end it by cancelling your Subscription, and we may end or suspend it in the circumstances set out in the Terms of Service or these Engagement Terms. When the engagement ends, we will handle your records and any personal data in accordance with our Privacy Policy and applicable retention obligations, and we will provide reasonable assistance to hand over your records.

13. Changes to these terms

We may update these Engagement Terms from time to time. When we do, we will publish the updated version with a new effective date and version label, and where the change is material we will take reasonable steps to notify you.

14. Contact

Questions about these Engagement Terms can be sent to legal@techaccounting.ee, or by post to Fintech Accounting OÜ, Maakri tn 19/1, 10145 Tallinn, Estonia.