Terms of Service

1. Definitions

"Account" means the account you create to access the Service. "You" or "Customer" means the business on whose behalf the Account is opened, and any individual who uses the Service on its behalf. "Subscription" means a paid plan for the Service. "Client Data" means the documents and information you upload or provide so that we can perform the accounting services.

2. Eligibility and your account

The Service is intended for businesses, primarily Estonian private limited companies (osaühing, OÜ) and their founders, including e-Residency founders. By opening an Account you confirm that you are authorised to act on behalf of the business you represent and to bind it to these Terms.

You are responsible for keeping your login credentials secure and for all activity under your Account. Tell us promptly if you believe your Account has been accessed without authorisation.

Before you can issue invoices from the Service, we verify you and your business. You submit your details in the application, our staff review them, and issuing is opened once both your identity and your company are approved. We also confirm that the person who registered the company is entitled to act for it: a board member is confirmed against the business registry, and anyone else provides a signed authorization that our staff review. Issuing additionally requires that the company you invoice from has its bank account details recorded in the Service. Those details are printed on the invoice as the payment instructions, so we do not allow an invoice to be issued without them; you can add them while adding the company, or at any time afterwards on the Organization page. Until all four conditions are met you can sign in and prepare drafts. Companies that were approved before we introduced the entitlement confirmation keep their approval and can continue issuing without interruption. If you later change your company's verified business details - its name, registration number, VAT number or legal address - that company returns to verification automatically and issuing is paused until our staff approve it again; invoices already issued are unaffected and you can keep preparing drafts in the meantime. We may also pause, withdraw or reinstate an approval if we cannot complete our checks, or where the law requires it. What we ask for and why is described in our Engagement Terms.

3. The Service

TechAccounting provides accounting and compliance services for technology companies, delivered digitally through our web application. Depending on your plan and engagement these may include monthly bookkeeping, VAT returns, payroll, and annual report filing for Estonian OÜs, together with anti-money-laundering (AML), know-your-customer (KYC) and related compliance support.

The Service is provided in English, Estonian and Russian. We may add, change or discontinue features to improve the Service, and will give reasonable notice of material changes that affect you.

The scope of the accounting work we perform for you is described in our Engagement Terms, which form part of these Terms. Any fees specific to that work are set out in the plan you subscribe to and in any separate terms we agree with you.

4. Plans and fees

Your Subscription begins when you subscribe to a paid plan. If this is your organization's first Subscription, it starts with a 14-day free trial: a valid payment method is required at checkout, no fee is charged during the trial, and the plan fee is charged when the trial ends and then at the start of each subsequent billing period, unless you cancel beforehand. If your organization has held a Subscription before, the plan fee is payable at checkout and then at the start of each subsequent billing period.

Our current plans are: Starter at €18.90 per month, Pro at €32.90 per month, and Pro (annual) at €299 per year. Prices are exclusive of value added tax (VAT) and other applicable taxes, which are added at checkout where required. We may change our prices; we will give you reasonable advance notice, and changes take effect from your next billing period.

Issuing invoices from the Service requires both the conditions described in Section 2 and an active Subscription or a running free trial. There is no free plan: if your organization has no Subscription, or your Subscription has ended or is unpaid, you can still sign in and prepare drafts, but issuing an invoice is declined until you subscribe. The Starter plan includes 25 issued invoices per calendar month; once that allowance is used, further issuing is declined until the next calendar month or until you move to Pro. Saved drafts are never counted against the allowance, and unused allowance does not carry over. Pro plans have no monthly limit on issued invoices.

Once you issue an invoice it counts towards that month's allowance permanently. An issued invoice can be archived, but it cannot be deleted, and the allowance it used is not returned. A draft you never issued can be deleted at any time and never affects the allowance.

5. Billing, cancellation and refunds

Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your plan) through our payment processor, Stripe. By subscribing you authorise us, through Stripe, to charge your payment method for the applicable fees until you cancel. Card details are handled by Stripe; we do not store your full card number.

You can cancel at any time from the billing settings in the Service, which open the Stripe customer portal. When you cancel, your Subscription remains active until the end of the period you have already paid for, and it is not renewed after that. Except where required by law, fees already paid are non-refundable and we do not provide partial refunds for unused time.

You can also move between plans at any time from the billing settings. Moving to a higher-priced plan takes effect immediately: you are charged the difference for the remainder of your current billing period, calculated by Stripe, and the date of the change becomes your new billing date. Moving to a lower-priced plan takes effect at the end of the period you have already paid for: you keep your current plan and its allowance until then, no refund or credit is given for the difference, and the lower fee applies from that date onwards. The amount and the dates are shown to you before you confirm. If you change plan during a free trial, the new plan applies immediately, your trial end date does not change, and nothing is charged before it.

6. Your responsibilities

The quality and timeliness of the accounting work depend on you. You agree to:

• provide accurate, complete and up-to-date information about your business;
• deliver the documents and data we need (such as invoices, bank statements and payroll details) in good time for filing deadlines;
• review the returns, reports and filings we prepare and tell us promptly if anything is wrong; and
• use the Service only for lawful purposes and in compliance with applicable law.

We are not responsible for consequences (including penalties or late-filing charges) that arise from information or documents that are inaccurate, incomplete or provided too late.

7. Our responsibilities and professional standards

We perform the accounting services with reasonable skill and care, using qualified accountants and modern software. We will act on the information you give us and keep you informed of the filings we make on your behalf.

The Service supports your compliance but does not by itself constitute legal, tax or audit advice. Where a matter requires independent legal advice or a statutory audit, we will tell you so that you can obtain it.

8. Client funds

We never hold or transfer funds on behalf of you or your customers. We do not operate a payment account for you and we are not a payment service provider. Stripe is used solely to collect our own subscription fees. Invoices you issue to your own customers are settled directly between you and them, outside the Service.

9. Your data and confidentiality

As between you and us, Client Data remains yours. You grant us the right to use Client Data only to provide and improve the Service and to meet our legal obligations. We treat your business information as confidential and disclose it only as needed to provide the Service, to our processors under confidentiality obligations, or where required by law.

Invoices you have issued through the Service are accounting records. We retain them for as long as applicable Estonian accounting and tax rules require, so an issued invoice cannot be deleted from the Service - you can archive it to keep it out of your working list. Documents attached to an issued invoice are part of that record, and the Service refuses to delete them. Drafts you never issued are not accounting records and you can delete them at any time; the same applies to documents you uploaded that are not attached to an issued invoice, and to bank statements whose imported transactions no one has reconciled or approved - deleting such a statement also removes the unverified transactions read from it. This retention obligation does not otherwise limit your rights over Client Data or the rights described in our Privacy Policy.

10. Data protection

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Estonian law. Our Privacy Policy explains what we collect, why, and the rights you and your representatives have.

Where we process personal data on your behalf as your processor (for example the documents you upload for accounting work), our Data Processing Agreement applies and forms part of these Terms.

11. Intellectual property

The Service, including the application, its design, and our content, is owned by us or our licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service for your business during your Subscription. You may not copy, modify, resell or reverse-engineer the Service except to the extent the law permits.

12. Acceptable use

You agree not to misuse the Service, including by attempting to gain unauthorised access, disrupting its operation, uploading malicious code, or using it to store or transmit unlawful content. We may suspend access to protect the Service, other customers, or third parties.

13. Third-party services

The Service relies on third parties, including Stripe for payment processing and cloud infrastructure providers for hosting. Your use of those services may be subject to their own terms. We are not responsible for third-party services outside our control, but we choose our providers with reasonable care.

14. Disclaimers

The Service is provided on a reasonable-efforts basis. To the extent permitted by law, we do not warrant that the Service will be uninterrupted or error-free. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

15. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss, or for loss of profit, revenue or data. Our total liability arising out of or in connection with the Service in any 12-month period is limited to the fees you paid us for the Service in that period. Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

16. Indemnification

You agree to indemnify us against claims, losses and costs arising from your breach of these Terms or your unlawful use of the Service, except to the extent they result from our own breach or negligence.

17. Suspension and termination

You may stop using the Service and close your Account at any time. We may suspend or terminate your access if you materially breach these Terms, fail to pay fees when due, or where we are required to do so by law. On termination your right to use the Service ends; we will handle any Client Data in accordance with our Privacy Policy and applicable retention obligations.

18. Changes to the Service and to these Terms

We may update these Terms from time to time. When we do, we will publish the updated version with a new effective date and, where the change is material, take reasonable steps to notify you. Each version is identified by a version label, and we keep a record of the version you accepted. Continuing to use the Service after an update takes effect means you accept the updated Terms.

19. Governing law and disputes

These Terms are governed by the laws of the Republic of Estonia. The courts of Estonia have jurisdiction over any dispute arising out of or in connection with these Terms or the Service, without prejudice to any mandatory rights you may have under applicable law.

20. Contact

Questions about these Terms can be sent to legal@techaccounting.ee, or by post to Fintech Accounting OÜ, Maakri tn 19/1, 10145 Tallinn, Estonia.